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Born to Ride, Destined to Thrive.

At Enjoy The Ride Hat Co, we want you to be completely satisfied with your purchase. If you are not entirely pleased with your order, here's our straightforward returns policy to make your shopping experience worry-free:

1. Returns Eligibility:

  • We accept returns within 30 days from the date of purchase.

  • To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

2. How to Initiate a Return:

3. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

  • We recommend using a trackable shipping method to ensure the safe return of your item.

4. Refund Process:

  • Once we receive your returned item and verify its condition, we will process your refund.

  • Refunds will be issued to the original payment method used for the purchase.

  • Please allow up to 7 business days for the refund to appear in your account.

5. Exchanges:

  • If you wish to exchange an item for a different size or style, please contact our customer support team to arrange the exchange. Additional shipping fees may apply.

6. Non-Returnable Items:

  • Custom embroidered items are not eligible for returns unless they are defective or an error was made on our part.

7. Defective or Damaged Items:

  • If you receive a defective or damaged item, please contact us within 7 days of receiving the product. We will provide instructions for returning the item or arrange for a replacement.

8. Questions and Assistance:

  • If you have any questions or need assistance with your return, please don't hesitate to reach out to our customer support team. We are here to help you.

Enjoy The Ride Hat Co is committed to ensuring your satisfaction with our products. If you have any concerns or special circumstances related to your return, please don't hesitate to contact us. We value your business and aim to make your shopping experience with us as enjoyable as possible.

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